When is case management appropriate? Claims should be evaluated for case management intervention when:
Case managers coordinate the entire continuum of care for injured workers, from injury through return to work.
There are a few simple, but critical ideas that should be included in a successful loss control program.
1. Management support and involvement are essential if a loss control program is to be effective. The manager or owner must define the responsibilities of supervisors, managers, and all other employees as they relate to safety and loss control. All employees must understand their role in the overall safety and loss control program. Management and employees should be expected to perform their assigned Loss Control Program duties and should be held accountable when they don’t.
2. The loss control program must support and be in harmony with the overall objectives of productivity, quality, and profit. It should not be limited to personal injuries, but also address any potential sources of loss, waste, damage, or inefficiency.
3. Every level of the workforce should be involved in the effort. Loss control must fit smoothly into your daily operations as a natural extension of usual employee responsibilities.
4. The program should be reviewed periodically to see if it is properly functioning, and all objectives are met. If not, changes should be made to reflect current goals and objectives.
Outline of a Loss Control Program:
• Statement of Policy
• Program Coordinator
• Safety Committee
• First Aid and Emergency Planning
• Employee Selection
• Employee Training
• Self-Inspection Procedures
• Incident Investigation
• Incident Recordkeeping
Trinity Safety become your program manager in coordination with your Broker and Claims adjuster.
Program Coordinator:
In most successful loss control programs, there is usually one person who coordinates and monitors the program. In a smaller business this may be the owner or top manager. In a larger business the duties may be assigned to someone who is involved with most aspects of the operation. Regardless of the person selected, it is important that the person be able to meet the following criteria:
1. The person selected has the time and interest to devote to the duties.
2. This person is recognized as a spokesperson for top management on matters relating to loss control. 3. Performance of loss control duties is part of this person’s performance objectives and performance evaluation.
4. The program coordinator should also coordinate accident review activities.
5. Maintain records to document safety training, safety meetings, self-inspections and incident investigation.
Detailed safety management reports containing pictures and solutions will be presented to management in order to create an OSHA defense book to keep your custom safety programs proactive and not reactive. In the event of a near miss or injury, Trinity Safety will help create incident report and toolbox talk to bring awareness to the incident for avoidance in the future.
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